Account deletion

Customers can currently delete their account inside the mobile app after entering their password, as long as there are no active bookings that still need payment, review, or future attendance.

How to delete your account

Sign in to the Sports Arena Nankana Sahib mobile app.
Open the account or info section.
Select Delete account.
Enter your password and confirm the deletion request.

When deletion is blocked

Account deletion is blocked when the account still has an active booking, such as a booking awaiting payment proof, pending admin review, or a confirmed future slot. This prevents the stadium team from losing access to operational booking records before the booking lifecycle is complete.

What happens after deletion

The account can no longer be used to sign in. Stored profile details are removed from the active user profile, while booking records needed for operational history, dispute handling, and compliance may be retained in anonymized form.

Need help?

If you need account deletion while an active booking still exists, contact the operations team through the support page.